• DEWA has launched a strategic roadmap to become the world's first AI-native utility, integrating artificial intelligence across all core operations. This initiative was announced during the GenAI Week event, which featured discussions with leading AI companies like Microsoft and IBM. The roadmap aims to enhance productivity, improve decision-making, and streamline processes, positioning DEWA at the forefront of digital advancements in the energy and water sectors.

• The roadmap includes training programs for employees to equip them with advanced AI skills, ensuring they can leverage new technologies effectively. DEWA's existing AI applications, such as Rammas at Work, are already in use across various divisions, laying a strong foundation for this transformation. This strategic move aligns with the UAE's National Strategy for Artificial Intelligence 2031, aiming to establish the UAE as a global leader in AI adoption.