- Microsoft's joint venture Wicresoft will halt its operations in China effective April 8, leading to the layoff of approximately 2,000 employees. This decision aligns with Microsoft's strategy to discontinue outsourcing after-sales support in China, raising concerns about how the company will manage its services for users of Windows and Office products in the region. The closure reflects a broader trend of U.S. tech companies reassessing their presence in China amid escalating political and trade tensions between the U.S. and China.
- The shutdown of Wicresoft signifies a significant retreat from the Chinese market for Microsoft, which has faced increasing competition from local firms like Kingsoft. This move follows the earlier closure of a Shanghai lab focused on IoT and AI technologies, indicating a strategic shift in Microsoft's approach to the Chinese market. The layoffs will primarily affect the outsourcing team, which has been a critical part of Microsoft's operations in China since Wicresoft's establishment in 2002.
Why it matters
This development underscores the challenges U.S. tech firms face in China, impacting their operational strategies and market presence.